healthia Educação

Service Agreement

Version 2026-09-20.1 · Last updated: September 20, 2026

Provider: upSkillScore LLC, subsidiária integral da Pyrmont Holdings, Inc., CNPJ não aplicável — entidade constituída nos Estados Unidos (Delaware), sem CNPJ brasileiro, 8 The Green #25924, Dover, DE 19901, Estados Unidos ("healthia", "we"). Customer: you, the person who creates the account and accepts this Agreement.

This is a complementary commercial summary; also read the Terms of Use and the Privacy Policy, which remain fully in effect.

1. Nature of this Agreement

1.1. This Service Agreement is a plain-language commercial summary of what you are subscribing to with healthia. It does not replace the Terms of Use or the Privacy Policy — in case of conflict between this summary and the Terms of Use, the Terms of Use prevail.

1.2. Accepting this Agreement is a condition, together with the Terms of Use and the Privacy Policy, for using the platform — acceptance is a single act, recorded together with the other two, from the same checkbox.

2. Educational purpose and no medical advice

2.1. The contracted service is an educational tool for preparing for medical exams (such as Enamed) and practicing simulated clinical cases.

2.2. It is not a healthcare service and does not replace real medical evaluation, diagnosis, prescription or care. All content — cases, questions, corrections and tutor responses — is generated by artificial intelligence, without review by a physician or healthcare professional, and none of it should guide decisions about a real patient.

2.3. Full details on the educational nature of the service are in the Terms of Use.

3. Subscription: billing, renewal, cancellation and refunds

  • Billing: the Pro subscription is monthly or annual, renewing automatically for an equal period; the price in effect is shown on the plans page before purchase.
  • Cancellation: at any time through the billing portal; Pro access continues until the end of the period already paid.
  • Refund: within 7 calendar days of purchase you are entitled to a full refund (Brazilian Consumer Code, art. 49) — full rules in the Refund Policy.
  • Payment failure: we keep Pro access for up to 7 grace days while payment is retried; if it keeps failing, the account reverts to the Free Plan.

4. Use of data and content for AI and personalization

4.1. Your answers and interactions with the tutor are used to generate corrections, explanations and the readiness indicator for your own account — never to train third-party AI models.

4.2. Personal data processing fully follows the Privacy Policy.

5. Limitation of liability

5.1. healthia does not guarantee passing, a score, a spot or performance in any exam — it is a study support tool, not a promise of results.

5.2. healthia's liability for use of the platform is limited as detailed in the Terms of Use.

6. Acceptance and term

6.1. This Agreement takes effect from the active acceptance recorded on our servers (version, date, IP and browser) and remains in effect while your account is active; a new version of this text requires a new acceptance on your next access.